Terms of Service

Effective Date: 03-02-2025

Welcome to HotDealsDirect. By using our website and services, you agree to the following Terms of Service. Please read these terms carefully before using the site. If you disagree with any part of these terms, you may not access the website or use our services.

1. Introduction

These Terms of Service govern your use of the website https://shop.hotdealsdirect.online, including the purchase of products, services, and use of affiliate links for Amazon, Kilimall Kenya, and HotDealsDirect’s own products. By accessing this website, you agree to comply with these terms. If you are under the age of 18, you must have parental or guardian consent to use this site.

2. Use of the Website

• Eligibility: To use the website, you must be at least 18 years old or have parental consent. By accessing or using the website, you represent and warrant that you are at least 18 years old or have obtained the necessary consent from a parent or guardian.
• Account Registration: To make purchases or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Acceptable Use: You agree to use the website only for lawful purposes and in accordance with these Terms. You must not use the site to:
  • Violate any local, state, or international laws;
  • Transmit harmful, obscene, or unlawful content;
  • Engage in fraudulent or deceptive activities.

3. Affiliate Links & Third-Party Products

• Affiliate Program: We participate in the Amazon Services LLC Associates Program and Kilimall’s Affiliate Program. This means that some of the links on our site are affiliate links. If you click on these links and make a purchase, we may receive a small commission at no extra cost to you. You acknowledge that we are not responsible for the products sold by Amazon, Kilimall, or any other third-party affiliate partner.
• Product Information: While we strive to provide accurate information on all products listed, including third-party affiliate products, we do not guarantee the accuracy, reliability, or completeness of any product descriptions, images, pricing, or availability. All product-related questions should be directed to the respective vendor (Amazon, Kilimall, etc.).
• External Links: Our website may contain links to external websites. These links are provided for your convenience, but we do not control or endorse the content, products, or services of third-party websites. You visit these external sites at your own risk.

4. Purchasing Products

• Product Availability: All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
• Pricing: All prices are displayed in the currency of the relevant region (e.g., Kenyan Shillings for Kenya). We reserve the right to modify prices, shipping charges, and any other applicable fees at our discretion.
• Orders & Payments: You agree to pay for all orders placed through the website. Payments must be made in accordance with the accepted methods on the site, such as credit card, mobile payment, or other payment systems. Your payment will be processed securely, and we do not store any sensitive financial information.
• Shipping & Delivery: Shipping and delivery terms are outlined in our Shipping & Returns Policy and are subject to the terms of the shipping provider.

5. Returns, Refunds & Cancellations

• Returns: Our general Returns Policy can be found in the Shipping & Returns Policy section of the site. Returns are subject to product eligibility and specific conditions outlined in the policy.
• Refunds: Refunds will be processed in accordance with our Returns Policy. If you are eligible for a refund, it will be issued to the original payment method used during the purchase.
• Order Cancellations: You may cancel your order within 24 hours after placing it, provided the order has not been processed or shipped. Once your order has been processed, cancellations will not be possible.

6. Privacy & Data Protection

We are committed to protecting your privacy and personal data. Our Privacy Policy outlines how we collect, use, and protect your data. By using the website, you consent to the practices described in our Privacy Policy.

• GDPR Compliance: If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR) and give you control over how your personal data is collected and used. You may request access to, correction, or deletion of your personal data as described in the Privacy Policy.

7. Intellectual Property

All content on the website, including text, images, logos, graphics, and trademarks, is the property of HotDealsDirect or its affiliates. You may not reproduce, distribute, or otherwise use any content from the website without our express written consent, except as permitted for personal use under fair use provisions.

8. Disclaimers & Limitation of Liability

• Product Disclaimer: We make no warranties or representations regarding the quality, reliability, or suitability of any third-party products, including those from Amazon, Kilimall, or other affiliates. All purchases are at your own risk, and we are not liable for any damages or losses resulting from the purchase of third-party products.
• Limitation of Liability: To the fullest extent permitted by applicable law, we are not liable for any direct, indirect, incidental, special, or consequential damages, or any loss of profits or data arising from your use or inability to use the website.

9. Indemnification

You agree to indemnify, defend, and hold harmless HotDealsDirect, its affiliates, employees, officers, and agents from any claim, liability, loss, damages, or expenses, including legal fees, arising from your use of the website or violation of these Terms.

10. Amendments to the Terms

We reserve the right to modify, update, or change these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any changes are made constitutes your acceptance of the new Terms of Service.

11. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of Kenya, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved through binding arbitration or in the courts of Nairobi, Kenya, and you consent to the exclusive jurisdiction of such courts.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: info@shop.hotdealsdirect.online